Branch Assistant Manager - Flat Rock
On-site · Detroit, Michigan, United States
Job Summary
Assistant Branch Manager for the Flat Rock branch will assist the Branch Manager in providing leadership to the branch through efficient daily operations in all areas of banking service and ensuring exceptional quality of service to new and existing members. Responsibilities include managing branch employees and directing staff development, coordinating and evaluating performance, helping achieve profit, performance, and customer service goals, supervising branch services to ensure high-quality member service and satisfaction, coaching and supporting staff to meet goals, training staff to identify members’ needs and promote products/services, preparing and managing schedules, monitoring attendance, and performing other duties as assigned.
Required Qualifications
- Associates degree in related field or equivalent banking industry experience
- Minimum 2 years related experience in a similar role
- 3-5 years financial institution experience preferred
- Excellent problem solving and communication skills
- Excellent personal and professional leadership skills
- Ability to lead, develop and motivate branch staff
- Ability to perform various banking procedures and operations
- Ability to remain professional and composed under pressure
- High level of integrity and ethical behavior
- Proficient in computer usage, including Microsoft Office
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