Branch Assistant Manager
$49,920–$56,160 year
On-siteWilliston, Vermont, United States
Job Summary
Monitor employee daily activity, delegate tasks, and prepare work schedules. Challenge staff performance, provide feedback, and ensure timely payroll processing through accurate time record reviews. Assist with candidate selection and interviews, while motivating the team and making recommendations to the manager on turnover control and disciplinary efforts. Oversee all store operations when the manager is absent. Effectively research and resolve customer complaints, maintain a clean store and yard, manage inventory levels, and rotate stock. Meet and exceed individual sales and margin goals.
Required Qualifications
- Excellent attitude
- Customer service skills
- Ability to effectively research and resolve customer complaints and conflicts
- Ability to interact and communicate with supervisors, coworkers, and customers in a positive and professional manner
- Ability to take responsibility for job performance of employees and overall customer satisfaction at their location
- Ability to maintain a neat, clean store and yard appearance
- Ability to practice good merchandising including setup and traffic flow
- Ability to maintain inventory levels and notify appropriate person of out stocks
- Ability to rotate stock
- Ability to manage shrink by utilizing proper procedures for cull and damaged product
- Ability to assist with physical inventory and cycle counts
- Ability to meet and or exceed individual sales goals
- Ability to meet and or exceed individual margin goals
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