Branch Administrator - Mulgrave

Provide friendly, responsive support to internal and external customers, handling enquiries, calls, and shared inbox requests with clear communication and timely follow-up. Process monthly invoicing and day-to-day accounts payable activity, ensuring financial processes are completed accurately and on time. Coordinate the movement, preparation, and documentation of trucks and equipment, supporting stocktake, relocations, workshop jobs, and Ready-to-Go unit updates. Accurately manage service and operational data, including job cards, quotations, costing, purchase orders, invoices, and customer information across CRM systems. Maintain detailed and up-to-date fleet, equipment, and sales records, including plant numbers, specifications, build sheets, agreements, terminations, and lease information. Prepare reports and administrative documentation for management, payroll, technicians, and branch teams, ensuring information is complete, consistent, and compliant with company standards. Source, coordinate, and support the allocation of demonstration units, second-hand equipment, and sales file requirements as needed. Actively contribute to continuous improvement by collaborating with the team, participating in learning activities, and supporting ongoing enhancements to systems and processes.