Branch Administrator

Make phone calls to customers to confirm appointments, arrange payment for delinquent accounts, and collect outstanding balances. Conduct collection calls to secure payment on expired warranties and handle inbound inquiries from customers and corporate personnel. Update service schedules for canceled, moved, or new appointments while managing daily office duties such as typing and filing. Work off hours including up to 6 PM on weekdays and Saturdays on a rotating basis. This full-time role supports Paramount's growth as a leading pest management firm through excellent customer service and administrative efficiency.