BPO RFP Writer
On-sitePasig City, Metro Manila, Philippines
Job Summary
Lead the RFP process by drafting, customizing, and refining proposals using both new content and recycled responses while identifying and cultivating new opportunities through phone outreach, marketing campaigns, and industry networking. Conduct market and client research to uncover new sales channels and partnership opportunities, then present strategies to senior leadership and C-level executives with confidence. Maintain and update proposal templates, presentation decks, and client communication materials, while managing CRM systems to ensure accurate pipeline and performance reporting. Oversee directory listings, sponsorships, and other visibility initiatives to support lead generation.
Required Qualifications
- Bachelor's degree or equivalent experience in business, communications, or related field
- 5+ years of leadership experience in sales, proposal writing, or business development
- Proven ability to translate strategic vision into actionable plans with measurable outcomes
- Strong background in complex deal structuring, financial modeling, and contract negotiation
- Experience in BPO and contact center operations (inbound, outbound, chat, email)
- Exceptional writing, editing, and presentation skills
- Proficiency in Microsoft Office Suite and CRM platforms
- Ability to work independently, manage multiple priorities, and travel as needed
- Demonstrated thought leadership and ability to inspire cross-functional teams
- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
Additional Requirements
- Must be authorized to work in the country where the job is based
- Must be willing to submit to drug screening
- Must be willing to submit up to a LEVEL II background and/or security investigation
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