BPO RFP Writer
RemoteFlorida, United States or US
Job Summary
Lead the RFP process by drafting, customizing, and refining proposals using new content and recycled responses to secure high-value clients across industries. Identify and cultivate new opportunities through phone outreach, marketing campaigns, and industry networking while conducting market research to uncover sales channels and partnership opportunities. Maintain proposal templates, presentation decks, and client communication materials, then present strategies to senior leadership and C-level executives. Manage CRM systems and sales tracking tools to ensure accurate pipeline reporting and oversee directory listings and sponsorships to support lead generation.
Required Qualifications
- Bachelor's degree or equivalent experience in business, communications, or related field
- 5+ years of leadership experience in sales, proposal writing, or business development
- Proven ability to translate strategic vision into actionable plans with measurable outcomes
- Strong background in complex deal structuring, financial modeling, and contract negotiation
- Experience in BPO and contact center operations (inbound, outbound, chat, email)
- Exceptional writing, editing, and presentation skills
- Proficiency in Microsoft Office Suite and CRM platforms
- Ability to work independently, manage multiple priorities, and travel as needed
- Demonstrated thought leadership and ability to inspire cross-functional teams
- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
Additional Requirements
- Must be authorized to work in the country where the job is based.
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
- Must be willing to submit to drug screening.
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