BPO - Healthcare Early Out Patient Payment Representative (Onsite Setup)
$6,912–$6,912 year
On-site · Paranaque City, Metro Manila, Philippines
Job Summary
BPO Healthcare role focused on handling incoming/outgoing calls to answer patient account inquiries, resolve payment concerns, and negotiate billing arrangements. Responsibilities include maintaining documentation, following policies, aiming for low hold times, efficient call handling, and contributing to training new patient advocates. Requires strong communication, problem-solving, HIPAA awareness, data confidentiality, and the ability to work independently and with a team in a full-time, onsite setting in Paranaque City, Philippines.
Required Qualifications
- Excellent communication and interpersonal skills
- HIPAA knowledge
- professional attitude in urgent situations
- multitasking with high accuracy
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