BPL Account Manager - Valere Commercial

Serve as the primary borrower liaison, cultivating long-term client relationships through consistent communication and support. Review loan files to verify procedures per guidelines and gather required documentation to complete the loan process. Coordinate onboarding, underwriting, and closing workflows with Operations, Closing, and Underwriting teams to ensure seamless processing. Review funding packages for accuracy before submission to treasury and monitor borrower credit utilization to ensure maximum line of credit usage. Handle multiple loan files and client relationships simultaneously while providing superior customer service to exceed expectations. Review and update policies and procedures as needed, assisting in the training of new team members.