Box Office Staff - PromoWest
$20,800–$31,200 year
On-siteColumbus, Ohio, United States
Columbus, Ohio, United StatesOn-siteFull Time$20,800–$31,200 yearSenior LevelHigh School Or EquivalentEnterprise
Full TimeSenior LevelHigh School Or EquivalentEnterprise
Job Summary
Assist customers with ticket distribution, purchase methods including cash and credit, and will call management. Check identification, resolve inquiries, and escalate concerns to management. Answer telephone calls regarding show information, accessibility, and ADA requests. Reconcile sales and will call receipts, then provide ticketing data to accounting and operations teams. This role supports the Box Office Manager and covers varied shifts including weekends and holidays. Previous experience with venue ticketing platforms and the music industry is preferred.
Required Qualifications
- High School Diploma or its equivalency
- 0-2 years Of related work experience
- Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
- Must have experience cash handling and other payment methods such as credit cards
- Must be proficient in Microsoft Office, specifically Excel and Word
- Excellent communication and customer service skills with a proven ability to work in a fast-paced environment
Desired Qualifications
- Previous experience working in events and knowledge of the music industry preferred
- Previous experience working on a venue ticketing platform preferred
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