BOX OFFICE SELLER
$35,152–$35,152 year
On-siteRiverside, California, United States
Job Summary
Ensure compliance with cash handling policies and procedures while balancing and reconciling daily/nightly ticket sales. Assist Manager/Supervisor in reconciliation of cash drawers, distributing accurate daily ticket counts to Artist Representatives, and managing internal Ticket Orders and Reports. Facilitate night of show operations including Will Call & Guest List, troubleshooting transfers and barcodes, and working with Guest Services on ADA requirements. Provide prompt, knowledgeable customer service in person and over the phone, maintain the Box Office cleanliness, and update spreadsheets for ticket stock logs. Collect, store, and track Lost & Found items as necessary.
Required Qualifications
- Knowledge of Cash Handling
- Knowledge of Phone & In Person Customer Service
- Entry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.)
- Flexible schedule (days/nights, weekends and holidays)
- Tolerance of all cultures, music and art forms
- High School Diploma
Desired Qualifications
- Attention to detail in a multi-tasked environment
- Knowledge of ticket sales
- Experience in working in live entertainment operations
- Ticketmaster host system experience
- Experience in identifying counterfeit cash / ID's
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