Box Office Representative
On-siteCincinnati, Ohio, United States
Cincinnati, Ohio, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Greet guests and respond to requests in a friendly, polite manner while assisting with ticket selection and purchase. Process cash and credit card transactions and navigate FC Cincinnati ticketing systems. Handle setup and storage of ticket scanners. Work 5–6 hours on game days at TQL Stadium, arriving three hours before kickoff. Requires 6+ months of customer service experience and bilingual English/Spanish proficiency. Uniform provided; business casual attire required.
Required Qualifications
- Excellent customer service and relationship skills
- Ability to operate a computer and learn ticketing system
- Ability to work weekends, weekdays, weeknights, and holidays
- Ability to handle cash and credit card transactions
- Must have basic math skills
- 6+ months experience working as a concierge, event planner, waiter/waitress, housekeeper, or a role focused on providing excellent customer service
- Ability to maintain professional appearance, which includes dressing in business casual attire
- Uniform shirts will be provided (no shorts, sweatpants, or jeans)
Desired Qualifications
- Bilingual in English and Spanish is an added bonus
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