Box Office Representative
On-site · Danville, Virginia, United States
Job Summary
Process ticket transactions using the Ticketmaster system, including sales, exchanges, and refunds. Provide prompt, courteous assistance to guests regarding show schedules, seating options, and ticket availability. Collaborate with the casino marketing team to manage VIP and complimentary casino tickets. Maintain accurate records of VIP transactions. Troubleshoot and resolve ticketing discrepancies, technical issues, and guest concerns with professionalism and urgency. Create and maintain a positive working environment.
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