Box Office Attendant - Bowery Presents
$42,328–$42,328 year
On-siteNew York City, New York, United States or New York, United States
Job Summary
Assist patrons with ticket distribution, purchase via cash or credit, and manage will call and guest lists by checking identification. Answer telephone inquiries regarding show details, accessibility, and ADA requests while resolving issues or escalating concerns to management. Reconcile sales and will call receipts, then provide accurate ticketing data to accounting and operations teams. Support the Box Office Manager with various tasks as needed, including show settlements. This role requires proficiency in Microsoft Office, cash handling, and the ability to work varied shifts including weekends and holidays. Previous experience with venue ticketing platforms and the music industry is preferred.
Required Qualifications
- A minimum education level of: High School Diploma or its equivalency
- A minimum of 1-2 years of related work experience
- Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays
- Must have experience cash handling and other payment methods such as credit cards
- Must be proficient in Microsoft Office, specifically Excel and Word
- Excellent communication and customer service skills with a proven ability to work in a fast-paced environment
Desired Qualifications
- Previous experience working in events and knowledge of the music industry preferred
- Previous experience working on a venue ticketing platform preferred
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