Box Office And Ticket Attendant - Boeing Center at Tech Port
On-siteSan Antonio, Texas, United States
San Antonio, Texas, United StatesOn-sitePart TimeEnterprise
Part TimeEnterprise
Job Summary
Scan event tickets, assist patrons with venue questions, and handle difficult ticketing issues at the Box Office windows. Perform exceptional customer service by answering inquiries efficiently regarding pricing, seating, and upcoming events. Maintain venue cleanliness and provide seat accommodations as needed throughout the event. Report any ticketing issues to management immediately. This role supports Legends Global at the Boeing Center, a leader in privately managed public assembly facilities.
Required Qualifications
- High school diploma or general education degree (GED)
- Six months related experience
- Excellent math skills
- Attention to details
- Ability to speak and understand basic English well enough to converse with customers, supervisors, and employees
- Effective communication, interpersonal and organizational skills
- Ability to work in a fast-paced environment
- Ability to multi-task between job functions
- Ability to get along with co-workers, customers, vendors and visitors to the facility
- Must be a team player
- Ability to function independently with minimal supervision
- Ability to follow oral and written instructions and communicate effectively with others in both oral and written form
- Ability to stand for long periods of time during all weather conditions
- Must be willing to work evenings, weekends, and holidays
- Must be able to lift weights up to 50 pounds
- Must be able to move around the facility
- Must be able to stand for long hours during events
- Must be able to talk and hear
- Must be able to perform each essential duty satisfactorily
- Must report to work when scheduled, on time, in proper and clean uniform, including badge
- Personal appearance and grooming must conform to Legends Global dress code
- Must be able to handle difficult customer service or ticketing issues
- Must be able to answer questions efficiently and courteously concerning pricing, seating, and upcoming events
- Must be able to assist patrons with any venue questions
- Must be able to scan event tickets
- Must be able to help maintain the cleanliness of the venue
- Must be able to assist with any seat accommodations needed throughout the event
- Must be able to perform oral and written instructions
- Must be able to communicate effectively with others in both oral and written form
- Must be able to work outside of the building, as needed by events
Desired Qualifications
- Etix ticketing system experience
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