Bowling and Events Manager (Entertainment Center)
On-siteBurbank Los Angeles County, California, United States
Burbank Los Angeles County, California, United StatesOn-siteFull Time
Full Time
Job Summary
Manage bowling department sales, staffing, and operations by meeting revenue goals, supervising supervisors, and conducting daily floor support. Direct employee training, resolve customer complaints, and oversee lane maintenance, pinsetter systems, and safety compliance including OSHA standards. Handle opening and closing duties, audit cash drawers, and prepare performance evaluations while maintaining supply stock and facility cleanliness. Ensure strict adherence to alcohol restrictions and safety regulations, support promotional activities, and assist marketing initiatives to drive store traffic.
Required Qualifications
- Some college preferred but not required; a minimum of 3 to 5 years of work experience in a bowling, entertainment or hospitality industries
- Customer service experience in a similar or comparable work environment
- Strong verbal communication skills
- pleasant and positive attitude of 'can do' success
- Strong operational skills with focus on great time management
- Previous experience in retail/restaurant or customer service environment
- Ability to lead by example
- Lifting and/or moving up to 100lbs with assistance is required
Desired Qualifications
- Some college preferred but not required
- previous experience in management preferably of a bowling or game center highly desirable
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