Boutique Sales Manager | Guadalajara
On-siteZapopan, Jalisco, Mexico
Job Summary
Drive commercial performance by partnering with the Boutique Director to execute retail strategy, monitor daily business metrics, and implement action plans to maximize conversion and average transaction value. Lead clienteling efforts to recruit and retain VIP and high-potential clients, while supporting the Director during private appointments and local activations. Inspire and develop Fashion Advisors through continuous coaching, structured development plans, and structured succession planning. Collaborate cross-functionally with Visual Merchandising, Operations, and Marketing to ensure consistent execution of boutique priorities and new retail initiatives.
Required Qualifications
- Minimum 4 years of experience leading luxury retail sales teams
- Demonstrated success driving commercial performance and developing high-performing teams
- Strong clienteling expertise, with experience managing VIC and High Net Worth client relationships
- Strong leadership, coaching and performance management capabilities
- Excellent business acumen with the ability to analyze KPIs and translate insights into action
- Strong communication and stakeholder management skills
- Passion for Fashion, luxury craftsmanship and exceptional client experience
- Fluent Spanish and Advanced English proficiency
Desired Qualifications
- Proficiency in additional languages
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