Boutique Operations Manager
On-siteSingapore, Singapore
Job Summary
Drive operational excellence by ensuring boutique SOPs are consistently implemented and updating processes with stakeholders. Lead support teams to deliver standards across sales, stock management, and after-sales service while managing rosters and vendor relationships. Systematically improve efficiency through project management, process redesign, and applying external best practices to product flow and inventory. Uphold brand image and compliance in client service, occupational health, asset protection, and sustainability. Collaborate on emerging topics like omnichannel processes and risk management to support business transformation.
Required Qualifications
- At least 5 years of retail operation experience
- 3 years in team management
- A strategic and results-driven mindset, with the ability to translate vision into actionable plans
- Strong business acumen and a deep understanding of brand and operational priorities
- Excellent communication and stakeholder management skills, fostering collaboration and alignment across teams
- The ability to build partnerships and drive business outcomes through influence and teamwork
Desired Qualifications
- Previous working experience in fashion or luxury industry is a plus
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