Botox Utilization Review Specialist - Phoenix, AZ
$41,600–$52,000 year
On-sitePhoenix, Arizona, United States
Job Summary
Review medical records to validate diagnoses and supporting documentation for therapeutic Botox injections, including treatments for migraines, spasms, dystonia, and hyperhidrosis. Submit prior authorization requests using appropriate ICD-10 and CPT codes while verifying medical necessity based on payer-specific clinical criteria. Coordinate with insurance carriers to confirm eligibility, benefits, and coverage limitations, then track pending, approved, and denied authorizations within the electronic health record. Research denied requests and submit appeals with required clinical documentation. Communicate authorization status and potential out-of-pocket costs to patients and clinical staff. Maintain accurate records while handling confidential information with professionalism. Requires Athena EHR experience and 3+ years in prior authorizations.
Required Qualifications
- High School Diploma or GED
- Minimum of 3 years of experience in prior authorizations, referrals, or a related medical office role
- Knowledge of insurance processes and medical terminology
- Experience using Athena
- Understanding of ICD-10 and CPT coding
- Strong multitasking and organizational skills
- Ability to perform efficiently in a high-volume, fast-paced environment
- Excellent communication, problem-solving, and team collaboration skills
- 3+ years of prior authorization experience
- Athena EHR experience required
- ICD-10 and CPT coding knowledge
- Insurance verification experience
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