[BOTECOS] COORDENADOR DE EXPERIENCIA I - PIRAJÁ ITAIM - 1551

Conduct daily floor planning by creating tactical schedules with specific names, functions, and hours, then execute the floor plan. Monitor the customer experience checklist and ensure all service journeys are implemented while tracking daily experience standards. Guide the team on food safety protocols and assist in analyzing monthly customer evaluations and service indicators. Serve as a training multiplier for service, attendance, and sales techniques, while also managing reservations, events, and holidays. Participate in performance evaluations and guarantee food quality through customer consumption perception.