Boston Regional Clinical Specialist
On-siteBoston, Massachusetts, United States
Job Summary
Provide technical, clinical, and product support during EP procedures and oversee successful deployment of Volta's technologies. Serve as an on-site expert in the EP lab, offering real-time guidance to physicians and staff on product usage. Collaborate with Regional Account Executives to support pre- and post-sales activities, including product evaluations, troubleshooting, and in-servicing. Deliver ongoing clinical training and education to healthcare professionals while maintaining accurate records in the CRM system. Share customer-related insights to product-development and marketing teams based on field experience. This remote role based in Boston requires frequent business travel (about 60%) and involves working with a team of 100+ collaborators to develop AI solutions for interventional cardiac electrophysiology.
Required Qualifications
- Bachelor's degree in the field of science/engineering (biomedical preferred) or related field or equivalent experience in cardiac electrophysiology
- In-depth knowledge of cardiac diseases, treatments, and how cardiac mapping technology fits into the clinical workflow
- Strong communication and interpersonal skills to work effectively with internal and external stakeholders of all levels
- Excellent analytical and problem-solving skills, with the ability to assess complex technical and clinical requirements
- Familiarity with hospitals, clinics and other healthcare settings
- Ability to adapt to a fast-paced, dynamic environment and effectively support multiple accounts
- This is a remote role based in Boston with frequent business travel (about 60%) with possible international travel
- Employee must frequently remain in a stationary position for prolonged periods of time
- be able to occasionally lift/move up to 50 lbs
- be able to operate a computer
Desired Qualifications
- Minimum of 2 years of relevant medical device clinical support experience is preferred
- Previous cardiac electrophysiology mapping experience is preferred but not required
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