Boomtown - Hotel Front Desk Supervisor
$45,760–$52,000 year
On-siteVerdi, Nevada, United States
Verdi, Nevada, United StatesOn-siteFull Time$45,760–$52,000 yearSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Manage and supervise front desk agents while ensuring all guest rooms and public areas remain clean, well-maintained, and fully stocked. Monitor guest satisfaction, respond promptly to complaints, and train both new and existing staff members. Develop operational policies, coordinate with other departments for smooth execution, and handle administrative tasks including scheduling, payroll, and inventory management. Ensure full compliance with health and safety regulations. This role supports our mission to create memorable experiences in a fun, friendly, and professional workplace.
Required Qualifications
- High school diploma or equivalent
- Minimum of 2 years of experience in a supervisory role within the hotel industry
- Excellent communication and interpersonal skills
- Ability to multitask, prioritize, and manage time effectively
- Strong leadership and management skills
- Knowledge of hotel operations, including front desk, housekeeping, maintenance, and food and beverage
- Proficiency in hotel management software and Microsoft Office
Desired Qualifications
- Bachelor's degree in hospitality management or related field
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