Bookings Partner
Hybrid ¡ Stoke-on-Trent, England, United Kingdom or Newcastle under Lyme, England, United Kingdom
Job Summary
Bookings Partner focusing on coordinating NHS-related bookings and supporting healthcare professionals. Proactively reach out to healthcare professionals to confirm availability, match candidates to priority shifts, and build a pipeline of future availability submissions. Build lasting relationships with healthcare workers, provide consistent support, and ensure they feel valued. Collaborate with internal teams to understand priority areas, share updates on progress and challenges, and manage the shared inbox with clients and healthcare professionals. Requires strong customer service skills, proficiency with Microsoft Word, Excel, and Outlook, attention to detail, and effective communication to handle a high-volume, varied workload in a fast-paced healthcare-support environment.
Required Qualifications
- Customer service experience
- Proven experience dealing with a high volume of calls
- The ability to manage a varied workload
- Administration experience
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