Booking Reservation - Cantonese Speaking (Malaysia)

Handle pre and post reservation inquiries via phone, email, and fax, and manage customer requests by modifying, changing, or canceling existing bookings. Make outbound calls to hotels and guests to arrange special requests and act as the liaison between guests and hotels to resolve complaints. Maintain strong relationships with hotels through high-level customer service and account management support. This rotational shift role (24/7) is based at G-Tower, Kuala Lumpur, for a fresh graduate or candidate with preferred experience in customer care, internet, or the hotel industry. Join our diverse international team in Malaysia to make a real impact.