Booking Reservation - Cantonese Speaking (Malaysia)

Handle pre and post reservation inquiries via phone, email, and fax while modifying, changing, or canceling existing bookings. Make outbound calls to hotels and guests to arrange special requests and act as the liaison between guests and hotel staff to resolve complaints. Manage hotel relationships through high-level customer service and account management support. Work rotational shifts in a 24/7 environment at G-Tower, Kuala Lumpur. Fluent in English and Cantonese with strong problem-solving skills are required. Join our diverse international team to make a real impact in a supportive, energetic environment.