Booking Reservation - Cantonese Speaking (Malaysia)

Handle pre and post reservation inquiries via phone, email, and fax, and manage customer requests through these channels. Modify, change, or cancel existing reservations and make outbound calls to hotels or guests to arrange special requests. Act as the liaison between guests and hotels to resolve complaints while maintaining strong relationships through high-level customer service and account management support. This role operates on a rotational 24/7 shift schedule at G-Tower, Kuala Lumpur. Fresh graduates are welcome to apply.