Booking Coordinator/Administrative Assistant
$37,440–$37,440 year
On-siteKansas City, Missouri, United States
Job Summary
Coordinate group visits, birthday parties, and special events from initial inquiry through guest arrival, managing reservations, calendars, and attendance forecasts. Build relationships with schools and community partners while maintaining confidential records, booking reports, and revenue updates. Provide administrative support to leadership by organizing contracts, invoices, and vendor orders, managing office supplies and deliveries, and ensuring technology resources operate efficiently. Assist with recruiting activities, interview scheduling, and onboarding programs for new team members. Maintain staffing records and coordinate recognition events to enhance the employee experience.
Required Qualifications
- High School Diploma or GED
- Minimum 2 years of customer service, administrative, hospitality, sales coordination, or office support experience
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Ability to manage multiple projects in a fast-paced environment
- Strong attention to detail and follow-through
- Positive attitude with a guest-first mindset
- Ability to maintain confidentiality and exercise sound judgment
- Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer
Desired Qualifications
- Experience in administration, reservations, hospitality, guest services, event coordination, office management, or a related field
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