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SBABPosted 2 months ago
EXPIRED

Bolånespecialist

On-siteKarlstad, Värmland, Sweden

Full Time

Job Summary

Guide customers through their largest financial transaction from loan application to disbursement via digital channels. Conduct qualified need analyses to understand client situations and offer relevant products from the portfolio. Drive business results by managing end-to-end customer journeys while maintaining long-term satisfaction. Start in early December 2026. Requires Swedsec licensing for mortgages and proficiency in both Swedish and English. Join a fully digital bank known for high customer satisfaction and a collaborative culture focused on shared goals and continuous development.

Required Qualifications

  • Swedish language proficiency
  • English language proficiency
  • Swedsec license for mortgages (Swedsec-licensierad för bolån)
  • Ability to handle pressure
  • Initiative
  • Comfort with taking responsibility
  • Confidence in making own decisions
  • Modesty and curiosity when handling change
  • Service orientation
  • Strong communication skills
  • Customer relationship management skills
  • Ability to conduct qualified need analyses
  • Ability to guide customers through loan applications from application to disbursement
  • Ability to create results in an environment measured by business volume and long-term customer satisfaction
  • Ability to work in a digital environment
  • Ability to work in a collaborative environment
  • Ability to work with clear goals
  • Ability to maintain sharpness in a digital daily routine
  • Ability to build and maintain good relationships with customers
  • Ability to be a change agent
  • Ability to be a problem solver
  • Ability to be a team player
  • Ability to be a leader
  • Ability to be a mentor
  • Ability to be a coach
  • Ability to be a trainer
  • Ability to be a consultant
  • Ability to be an advisor
  • Ability to be a specialist
  • Ability to be an expert
  • Ability to be a professional
  • Ability to be a customer
  • Ability to be a citizen
  • Ability to be a member
  • Ability to be a stakeholder
  • Ability to be a partner
  • Ability to be a collaborator
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