Body Shop CSR

Screen and route written, electronic mail and telephone calls, both internal and external. Set appointments, open and manage repair orders, create invoices, and close them. Create and manage files in the CCC estimating system. Update customers throughout the repair process and handle Accounts Payables and Receivables for the department. Answer multiple phone lines in a courteous and professional manner while greeting customers as they enter the collision center. Perform data entry and assist with other administrative duties as needed. This administrative position provides primary support for the Body Shop Director and department, requiring excellent communication skills with a focus on customer satisfaction.