BMW Service Advisor
On-site · Austin, Texas, United States
Austin, Texas, United StatesOn-siteFull TimeMid LevelHigh School Or EquivalentRETAILEnterprise
Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Enterprise
Industry
RETAIL
Job Summary
Responsible for selling, identifying, and documenting service, maintenance, and repair needs for customers while scheduling necessary services. The role requires advising customers on necessary and recommended services, estimating costs for repairs, and maintaining standards for customer satisfaction. Success in this position requires strong interpersonal skills, customer service experience, and a valid driver’s license.
Required Qualifications
- Valid Driver’s License
- Previous experience in automotive or customer service industries
- Working knowledge of the mechanical operations of vehicles
- Excellent interpersonal, customer service, and organizational skills
Desired Qualifications
- Intermediate skills in Microsoft Office products
- Ability and knowledge of the Dealership Management System and other web based applications
Additional Requirements
- Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
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