BMS Service Project Manager
HybridDallas, Texas, United States
Job Summary
Lead daily BMS Service Technicians across data centers and mission-critical sites, coordinating scheduling, dispatch, and resource allocation to execute repairs, commissioning, and system upgrades. Serve as the primary technical escalation point for complex controls issues, performing advanced troubleshooting of hardware, software, and networks while reviewing root-cause analyses. Monitor service progress to ensure work completes safely and within committed timelines, escalating resource constraints and schedule risks to management. Coach field staff on troubleshooting best practices, safety standards, and documentation requirements to maintain high first-time resolution rates and minimize repeat service events.
Required Qualifications
- 4–7 years of BMS, BAS, HVAC controls, or building automation experience
- 1–3 years leading technicians, crews, or field service operations
- Experience creating and upholding Method of Procedures (MOPs) to manage projects
- Experience coordinating service projects, work orders, schedules, and field resources
- Advanced troubleshooting capability across controls systems, networks, and integrations
- Experience working in data centers, mission-critical facilities, healthcare, or similar environments
- Travel required based on project portfolio
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