BMS Service Project Manager
HybridNewark, New Jersey, United States
Job Summary
Lead daily activities of BMS Service Technicians across assigned service projects and customer sites, coordinating scheduling, dispatch, and resource allocation to support service commitments. Monitor service progress to ensure work completes safely and efficiently while escalating resource constraints, schedule risks, and customer-impacting issues to the Construction Manager. Serve as the primary technical escalation point for technicians on complex controls issues, supporting advanced troubleshooting of BMS hardware, software, controllers, integrations, and networks when required. Validate commissioning activities, programming changes, and system modifications while ensuring service documentation and technical records are completed accurately and consistently. Coach, develop, and support BMS Service Technicians through field leadership, training, and mentorship to reinforce quality, safety, and documentation standards across all service activities.
Required Qualifications
- 4–7 years of BMS, BAS, HVAC controls, or building automation experience
- 1–3 years leading technicians, crews, or field service operations
- Experience creating and upholding Method of Procedures (MOPs) to manage projects
- Experience coordinating service projects, work orders, schedules, and field resources
- Advanced troubleshooting capability across controls systems, networks, and integrations
- Experience working in data centers, mission-critical facilities, healthcare, or similar environments
- Travel required based on project portfolio
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