Bistro Server Courtyard Boston Norwood/Canton
On-siteNorwood, Massachusetts, United States
Job Summary
Greet guests warmly and guide them through a high-end dining experience from arrival to departure. Demonstrate thorough knowledge of the menu, ingredients, allergens, and seasonal changes while offering thoughtful recommendations for food and beverage pairings. Properly open, present, and pour wine according to fine dining standards, then execute tableside service, coursed meals, and proper plate presentation. Accurately take and deliver orders following timing and coursing standards while collaborating closely with kitchen and bar teams. Maintain impeccable table maintenance, including clearing, resetting, and crumb service, and handle guest concerns with discretion and urgency. Follow all restaurant policies, service standards, and safety regulations.
Required Qualifications
- Must obtain and maintain any required state or local alcohol service permits or certifications (e.g., TABC, ServSafe Alcohol, or equivalent)
- Must obtain and maintain any required state or local food service certifications (e.g. Food Handlers Card, ServSafe certification, or equivalent)
- Strong communication and interpersonal skills
- High level of attention to detail and ability to multitask in a fast-paced environment
- Ability to remain calm, poised, and professional under pressure
- Flexible schedule, including evenings, weekends, and holidays
- Ability to stand and walk for extended periods
- Ability to lift and carry trays, dishes, glassware, and equipment (up to 25 lbs.)
- Manual dexterity for precise service techniques
- Must wear required personal protective equipment per job responsibilities
Desired Qualifications
- Prior experience in fine dining or upscale hospitality preferred
- Passion for hospitality, food, and beverage
- Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols
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