BIM Coordinator (Customer Engineer Coordinator)
On-siteManila, Metro Manila, Philippines
Job Summary
BIM Coordinator (Customer Engineer Coordinator) responsible for delivering Willow's Digital Twin platform deployments. Coordinate cross-functional activities, manage live deployment projects, and ensure high-quality outcomes. Role focuses on growing strategic customer accounts within the Customer Engineering department, collaborating with Product and Engineering, and using data-driven approaches to validate and set up Digital Twins using building-system knowledge (HVAC, BMS, electrical, mechanical) and 3D models (Revit, Navisworks). Utilize AI tools to improve data processing and documentation, and maintain proactive progress reporting to the Team Leader. This is an individual contributor role emphasized on deployment execution, cross-functional collaboration, and continuous learning with a technology-enabled services context.
Required Qualifications
- 3+ years’ experience in MEP / building services engineering, Building Automation Services, or project/program coordination, ideally in a SaaS or technology-enabled services business
- An MEP engineering background (mechanical, electrical and/or plumbing), specifically control and monitoring within the built environment
- A solid understanding of typical building technology systems such as HVAC controls, Building Management Systems (BMS), lighting controls, energy metering networks, IT/OT/IoT devices and networks, and access control and security technologies
- 3D modeling / BIM experience is highly regarded and a significant plus — exposure to authoring or review tools such as Revit, Navisworks or Archicad
- Comfortable using or learning AI tools like Claude to improve productivity
- Strong communication skills — able to explain things clearly and simply to teammates
- Strong data analysis skills, with the ability to interpret and work across large, disparate datasets (e.g. using Excel, SQL or similar tools) to draw out insights and inform decisions
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