Billings & Collections Coordinator/Specialist for global professional services firm
Remote · San Francisco, California, United States or Newport Beach, California, United States
Job Summary
Billing and Collections Specialist for a global professional services firm. Primary duties include reviewing and maintaining billing memos, coordinating bill processing, assembling and sending invoices to clients, and following up on outstanding invoices. Responsibilities involve electronic billing, preparing LEDES files, ensuring accuracy and compliance with client billing guidelines, resolving e-billing issues, and monitoring progress in e-billing systems. The role also encompasses collections management for assigned clients, regular follow-up with partners/assistants, maintaining firm databases with partner responses, and clear, proactive communication to resolve issues. Strong communication with attorneys, paralegals, and clients, along with attention to detail and proficiency in Excel and E-billing software, is essential. The position supports CA offices with potential hybrid work arrangement after 2024, and requires knowledge of legal terms and processes relevant to billing and time/expense matters.
Required Qualifications
- Prior billing experience, preferably in a law firm environment
- A college degree is preferred; college courses in accounting, business or related field are a plus
- Must have the ability to effectively communicate with all levels of personnel
- excellent attention to detail
- work well under pressure
- outstanding written and verbal communications skills
- excellent organizational skills
- ability to strategize, multi-task and prioritize
- ownership mentality
- commitment to proactive communication and exceptional follow through skills
- strong technology skills (Excel)
- experience with third party E-billing software
- knowledge of Elite is preferred
- EbillingHub experience is preferred
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