Billings and Collections Supervisor
RemoteUnited States
Job Summary
Oversee end-to-end billing operations, ensuring invoices are accurate, complete, and issued on time while validating pricing, contract terms, and data alignment across NetSuite, Salesforce, and related systems. Manage collections by monitoring accounts receivable aging, developing strategies to resolve past-due balances, and escalating complex disputes in partnership with Sales and Finance. Lead a team responsible for daily billing and collections activities, providing guidance, training, and performance feedback while establishing clear workflows. Drive process improvements to automate billing functions and maintain strong internal controls over the order-to-cash cycle. Support month-end close activities, annual audit requests, and cross-functional reporting to ensure accurate financial execution.
Required Qualifications
- Bachelor's degree in accounting, finance, or a related field, or equivalent practical experience
- 4+ years of experience in billing, collections, accounts receivable, or a similar function
- at least 1–2 years in a supervisory or lead role
- Solid understanding of order-to-cash workflows, including order entry, contract review, invoicing, and fulfillment
- Experience managing and developing a team, with the ability to provide guidance and escalate issues clearly and professionally to senior stakeholders
Desired Qualifications
- Experience in a SaaS or subscription-based technology environment
- NetSuite experience
- experience with Salesforce and Avalara
- Familiarity with SaaS revenue recognition principles (ASC 606)
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