Billing Supervisor
HybridAlpharetta, Georgia, United States
Job Summary
Supervise daily billing operations to ensure accurate and timely invoice processing while leading, coaching, and supporting team members through guidance and performance feedback. Review billing transactions, adjustments, credits, and account activity to resolve complex issues and disputes in collaboration with stakeholders. Monitor metrics and workloads to identify improvements, partner with Finance, Sales, and Operations teams, and maintain internal controls and documentation. Assist with accounts receivable collections, support month-end close activities, and implement process enhancements for efficiency and compliance. This role ensures reliable billing operations and supports overall financial effectiveness within Inhabit's PropTech platform serving residential and short-term rental properties.
Required Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or related field, or equivalent work experience
- 3+ years of experience in billing, accounts receivable, customer accounting, or related financial role
- Prior experience leading, mentoring, or coordinating the work of a billing team
- Strong understanding of invoicing, billing processes, and customer account management
- Knowledge of accounts receivable, collections processes, and revenue recognition principles
- Strong attention to detail and commitment to data accuracy
- Excellent analytical, problem solving, and organizational skills
- Strong written and verbal communication skills
- Proficiency in Microsoft Excel and other Microsoft Office applications
- Ability to manage multiple priorities and meet deadlines in a fast paced environment
- Full-Time, Salary Exempt (not overtime eligible)
- We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday
- Alpharetta, GA
Desired Qualifications
- Experience with financial platforms such as NetSuite/Quickbooks, and Microsoft GP experience is a plus
- Experience with electronic payment platforms such as Paytrace, NACHA files, Merchante, and Stripe/Paypal
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