Billing Supervisor
On-siteGreensboro, North Carolina, United States
Job Summary
Supervise day-to-day billing activities to ensure invoices are processed accurately, completely, and on time while monitoring workflows and standardizing procedures across multiple locations. Prepare and review monthly accounting entries, perform account reconciliations, and resolve billing discrepancies by partnering with Accounting, Operations, and IT to improve cycle times and accuracy. Monitor key metrics including unbilled balances and aged accounts receivable, analyze trends to identify root causes, and develop corrective actions supported by performance dashboards. Provide daily direction to team members, assign priorities, coach on consistent billing practices, and assist with onboarding new employees. Occasional travel to other office locations may be required.
Required Qualifications
- Bachelor's degree in Accounting, Finance, Business, or a related field
- 5+ years of progressive experience in billing, accounts receivable, accounting operations, or a related function
- 2+ years of team lead or supervisory experience
- Experience within a multi-site or multi-entity organization
- Experience within construction, utilities, infrastructure, energy services, or a related industry
- Strong working knowledge of billing processes, accounts receivable, revenue recognition, and accounting operations
- Demonstrated experience supervising or leading billing or accounts receivable employees
- Strong analytical and problem-solving skills
- Ability to research billing discrepancies and drive issues through resolution
- Experience developing, documenting, and improving billing processes
- Strong attention to detail and commitment to accuracy
- Excellent written and verbal communication skills
- Ability to work effectively with Operations, Accounting, Finance, and other business functions
- Strong organizational skills with the ability to manage multiple priorities and deadlines
- Advanced Microsoft Excel skills
- Experience with ERP systems, billing platforms, reporting applications, and/or dashboard tools
- Ability to work effectively in a fast-paced, multi-site environment
- Occasional travel to other office or operational locations
- Ability to sit and work at a computer for prolonged periods
- Ability to communicate effectively in person, by telephone, virtually, and in writing
- Occasionally required to stand, walk, and operate standard office equipment
- Ability to travel as business needs require
Desired Qualifications
- Bachelor's degree in Accounting, Finance, Business, or a related field preferred but not required
- 5+ years of progressive experience in billing, accounts receivable, accounting operations, or a related function preferred
- 2+ years of team lead or supervisory experience preferred
- Experience within a multi-site or multi-entity organization is preferred
- Experience within construction, utilities, infrastructure, energy services, or a related industry is a plus
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