Billing Specialist
On-siteCrown Point, Indiana, United States
Job Summary
Process billing requests, generate invoices for commercial and residential HVAC services, and submit them via third-party web portals. Audit outstanding tickets and work orders, reconcile accounts, and monitor overdue or unpaid balances for further action. Maintain accurate billing records, research invoice discrepancies, and professionally contact customers regarding account status and past-due balances. Follow established policies to validate customer billing information and order details while managing follow-up notifications. Requires 2-4 years of billing experience, proficiency with ERP systems, and the ability to multi-task in a fast-paced office and field environment.
Required Qualifications
- High School Diploma or GED equivalent
- 2-4 Years Experience in a billing or accounting role
- Demonstrated experience with a billing/accounting system or ERP system
- Strong Attention to detail
- Ability to work independently
- Organized with the ability to multi-task in a fast-paced environment
- Excellent verbal and written communication skills
- Strong computer skills, typing abilities, and knowledge of Microsoft Office
Desired Qualifications
- Preference for experience in the HVAC, construction, or service industry
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