Billing Specialist - Admin
HybridPhoenix, Arizona, United States
Phoenix, Arizona, United StatesHybridFull TimeMedium
Full TimeMedium
Job Summary
Coordinate billing workflows, maintain patient and financial records, and respond to inquiries via phone, email, and Microsoft Teams. Assist with insurance eligibility verification, process billing statements, and manage approved adjustments while organizing incoming documentation. Monitor work queues and collaborate with internal departments to resolve billing questions. This phone-based role requires onsite reporting to the Engagement Center/DHQ in Arizona for the first 60 days, with remote flexibility up to four days weekly thereafter. Full-time schedule includes 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM hours.
Required Qualifications
- High School diploma or GED
- At least two years of experience in healthcare billing, medical office administration, insurance verification, or related administrative support
- Strong organizational skills and the ability to handle multiple tasks simultaneously
- Excellent communication skills
- Commitment to providing outstanding customer service
- Comfortable handling calls throughout most of the workday
- Reside in Arizona
- Ability to report onsite to the Engagement Center/DHQ as required
- Proficiency in electronic medical records systems (EMR/EHR)
- Proficiency in insurance carrier portals
- Proficiency in Microsoft Office
- Proficiency in billing software
Desired Qualifications
- Additional certification in billing, finance, or related field
- Bilingual English/Spanish proficiency
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