Billing/Scheduling Associate II (Hybrid) - Orthopedic Surgery
$37,170–$56,285 year
On-siteCreve Coeur, Missouri, United States
Job Summary
Obtain insurance information and referral forms from patients while counseling them on financial assistance alternatives. Schedule and register patients over the phone or via email without direct patient contact, collecting demographics and insurance registration details. Communicate with physicians and clinical staff to assist with urgent scheduling requests, review schedules for updates, and process internal physician referrals. Call patients for appointment reminders, obtain necessary forms, and explain the billing process to patients, third-party payers, and staff. Assist with basic account maintenance, send reminder cards, and make daily edits to provider scheduling templates based on physician input.
Required Qualifications
- High school diploma or equivalent high school certification or combination of education and/or experience
- Relevant Experience (3 Years)
- A driver's license is not required for this position
- All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position
- The screenings will include criminal background check and, as applicable for the position, other background checks
- drug screen
- an employment and education or licensure/certification verification
- physical examination
- certain vaccinations and/or governmental registry checks
- All offers are contingent upon successful completion of required screening
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