Billing Operations Support Specialist
On-site · Tampa, Florida, United States
Job Summary
Billing Operations Support Specialist performs moderately complex administrative and billing tasks in the insurance brokerage business, processing invoices, premium payments, and billing adjustments; verifies data for accuracy, maintains records for audits and compliance, responds to internal inquiries, and provides onboarding/informal guidance to B1 colleagues. Follows established workflows, escalates non-standard issues, and supports day-to-day billing operations with effective communication and teamwork.
Required Qualifications
- High school diploma or equivalent; associate degree preferred
- 1–3 years of experience in billing, accounting, or insurance operations
- Basic to intermediate knowledge of insurance billing practices
- Proficiency in Microsoft Office Suite and familiarity with billing systems
- Strong attention to detail and organizational skills
- Effective communication and customer service orientation
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