Billing Operations Manager
$90,000–$103,000 year
On-siteEagan, Minnesota, United States
Job Summary
Conduct monthly financial reporting and administer workflow direction for the billing office, ensuring efficient processing of invoices, claims, and payments. Direct, supervise, and evaluate front-end billing staff while managing recruitment, hiring, and training. Establish work schedules based on workload and coordinate with NRS payers and back-end departments to resolve escalations. Maintain computerized record management systems and meet staff on a routine basis to evaluate performance and establish goals. Drive improvements in third-party billing percentage, days sales outstanding, and aging accounts receivable while ensuring compliance with regulatory requirements.
Required Qualifications
- High School diploma or general education degree
- Bachelor's degree in business administration, accounting or related degree
- 6-8 years of management/leadership experience
- 3-5 years of medical terminology/billing experience
- Ability to speak and communicate well with clients and employees
- Ability to add, subtract, multiply, and divide in all units of measure
- Ability to work independently, organize and manage multiple priorities with little supervision
- Actively promotes and personally observes all safety and security procedures, and uses all equipment and materials properly
- Constant sitting (up to 8 hours per day)
- Constant typing (up to 8 hours per day)
- Constant talking/hearing/seeing (up to 8 hours per day)
- Use of both hands and fingers to feel, touch and type
Desired Qualifications
- Bachelor's degree in business administration, accounting or related degree
- Previous experience in HME billing, process and workflow improvement, and team/leadership development
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