Billing & Operations Coordinator
On-siteDowners Grove, Illinois, United States
Job Summary
Prepare, review, and track customer invoices for laboratory testing services while reconciling accounts and investigating billing discrepancies. Enter and maintain data across internal systems, client portals, and business software, and respond professionally to customer account inquiries. Support recruiting activities including candidate communication, interview scheduling, and phone screens, and assist with employee records, onboarding documentation, and personnel file maintenance. Organize and maintain accounting, HR, and operational documentation, and handle confidential financial and customer information with discretion. Provide administrative support to leadership and assist with special projects as needed. Work full-time, 100% onsite in Downers Grove, IL.
Required Qualifications
- Experience in billing, accounting support, office administration, operations, or a related role
- Strong Excel and Microsoft Office skills
- Experience working with accounting systems, business software, CRM platforms, or databases
- Excellent written and verbal communication skills
- Exceptional attention to detail and accuracy
- Strong organizational skills with the ability to manage recurring deadlines
- The ability to investigate issues, identify missing information, and confidently determine next steps
- Professional judgment when handling confidential financial and employee information
Desired Qualifications
- Billing Coordinator
- Accounting Clerk
- Accounts Receivable
- Accounts Payable
- Administrative Coordinator
- Office Manager
- Executive Assistant
- Operations Coordinator
- Project Coordinator
- Customer Operations
- Business Support
- Human Resources Administration
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