Billing officer
On-siteAnderlecht, Brussels Capital, Belgium
Job Summary
Manage the invoicing process for services delivered to customers by validating hours, pricing, and billing information against work orders. Generate and distribute invoices via email or post while maintaining accurate customer records in the CRM system. Assess credit note requests, obtain approvals, and create replacement invoices when required. Investigate customer queries and invoicing disputes by analyzing supporting documentation and coordinating corrective actions. Collaborate with operational teams, planners, managers, technicians, and Credit Control to ensure efficient financial operations and a positive customer experience.
Required Qualifications
- Bachelor's degree in Accounting, Business Administration, Office Management, or equivalent through experience
- Good knowledge of Dutch or French
- Strong numerical aptitude
- Administrative accuracy and attention to detail
- Ability to work with CRM and invoicing systems
- Good knowledge of Microsoft Office applications
- Customer-oriented mindset
- Strong analytical skills
- Excellent organizational abilities
- Ability to work autonomously
- Team player with strong collaboration skills
- Conscientious and detail-oriented
- Dynamic and proactive attitude
- Reliable and punctual
Desired Qualifications
- Experience in invoicing, administration, finance support, or customer service is considered an asset
- Knowledge of English is a plus
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