Billing Manager
HybridManila, Metro Manila, Philippines
Job Summary
Lead, coach, and develop a team of Billing Analysts to ensure high performance and accuracy. Oversee end-to-end billing operations, including invoice generation, credit memos, and revenue review, ensuring alignment with contract terms and revenue recognition requirements. Partner cross-functionally with Finance, Legal, Sales, and other stakeholders to drive process improvements, automation, and operational efficiency. Monitor and report on key performance metrics such as billing accuracy and ticket resolution time while managing escalations and resolving complex billing issues. Ensure data integrity across systems like Salesforce and NetSuite and support month-end close activities, including accruals and revenue validation.
Required Qualifications
- 7+ years of experience in billing, accounts receivable, or financial operations
- 2+ years of experience managing and developing teams
- Strong understanding of billing processes, revenue recognition, and financial controls
- Experience working with ERP/CRM systems (Salesforce, NetSuite)
- Proven ability to lead process improvement and automation initiatives
- Strong analytical, problem-solving, and communication skills
- Bachelor's degree in Accounting, Finance, Business, or related field
- Experience in SaaS or subscription-based billing environments
Desired Qualifications
- Experience working with ERP/CRM systems (Salesforce, NetSuite preferred)
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.