Billing Follow Up Representative I
$43,264–$64,896 year
Remote · California, United States or Arizona, United States
Job Summary
Billing Follow Up Representative I at Advocate Aurora Health, fully remote within a specified set of U.S. states. Independently reviews accounts and applies billing follow up knowledge to ensure proper and maximum reimbursement across multiple insurance payors. Performs prebilling, billing, and follow up on open claims using revenue-cycle knowledge (CPT, ICD-10, HCPCS, NDC, revenue codes, and medical terminology). Communicates with internal teams and external third-party payors, acts as a liaison to validate and correct information, and identifies patterns to leadership regarding potential delays or denials. Builds awareness of payer updates and supports implementation of edits/alerts. Enters/upates patient/insurance information in the accounting system, appeals claims to secure contracted amounts, and maintains KPI standards. Documents all activity and adheres to Advocate Aurora Health policies. Benefits include comprehensive rewards and opportunities for career development.
Required Qualifications
- High School Diploma or General Education Degree (GED)
- Typically requires 1 year of related experience in medical/billing reimbursement environment, or equivalent combination of education and experience.
- Basic keyboarding proficiency
- Ability to read, write, speak and understand English proficiently.
- Preferred but not required knowledge of medical terminology, coding, terminology (CPT, ICD-10, HCPC) and insurance/reimbursement practices.
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