Billing & Collections Analyst

Billing & Collections Analyst at Colt responsible for end-to-end invoicing, payments inquiries, dispute resolution, data integrity in the recording system, and providing high-quality resolution for customer issues. Key duties include managing cash collection and account reconciliation of debtors, attending review meetings with key customers and internal stakeholders on payment situations, resolving customer requests and complaints, performing billing assurance activities to support audits, monitoring interfaces between billing systems, managing order-entry-related issues, and pre-invoice checks. The role requires data analysis, proactive customer updates, and collaboration across Colt departments to maintain seamless invoicing and payments processes, with a focus on delivering an effortless customer experience and improving processes through feedback to management.