Billing Assistant

Verify patient insurance eligibility and benefits prior to scheduled appointments, confirming coverage and identifying patient financial responsibility such as copays or deductibles. Enter and update insurance information accurately in the electronic medical record, review upcoming schedules to identify patients requiring verification, and contact insurance companies through payer portals or by phone when needed. Assist with basic billing tasks, review accounts for missing information, organize billing documents, and respond to internal questions regarding insurance or billing details. Maintain accurate documentation of all activities while following HIPAA guidelines to protect patient confidentiality. This role supports the Revenue Cycle Department with administrative tasks to ensure accurate billing and timely reimbursement.