Billing Assistant Manager
$70,000–$90,000 year
On-siteWixom, Michigan, United States
Job Summary
Review and approve write-off requests, identify process improvements, and bring findings to billing and customer service managers. Assist the billing manager with resolving payer claim processing issues and maintain HDMS tables for product adds, bill codes, and allowable updates. Compose and meet with staff for 90-day and annual performance reviews, while assigning and monitoring overtime projects. Monitor daily billing functions, aging balances, and the private pay/collections process by running specific reports for clerical staff. Answer staff questions, research system issues, and follow up on support tickets. Monitor the phone queue and voicemails to ensure appropriate coverage and timeliness of returning calls. Meet with billers to discuss aging and productivity results. Supervise a team of 45+ who handle complex payment collection from hundreds of payers. This full-time role involves occasional evening and weekend work to meet demands.
Required Qualifications
- 15+ years of healthcare billing experience in an environment with a complex, high-volume revenue cycle
- 5+ years of supervisory/leadership experience
- Previous DME billing experience
- Occasional evening and weekend work
- Regular work schedule
- Full-time position
Desired Qualifications
- Related degree or equivalent
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