Billing and Credit Assistant-French Speaking (Maternity Cover 12 months)
HybridHarrow, England, United Kingdom
Job Summary
Manage customer billing and credit activities by responding to payment queries via email and telephone, maintaining accurate account records, and reconciling balances. Assist with invoice administration, resolving billing discrepancies, and updating purchase order information while collaborating closely with Finance, Sales, and Customer Care. Investigate root causes of billing issues and support collection efforts to ensure accurate financial reporting. This 12-month temporary role offers comprehensive training for graduates or those with limited experience in billing, credit control, or finance support. Fluency in French and English is essential.
Required Qualifications
- Fluent French and English, both written and spoken
- Some previous experience in an office, administration, customer service or finance support role, or a relevant qualification
- Good working knowledge of Microsoft Office, particularly Excel and Outlook
- An interest in finance, billing or credit control and a willingness to learn
- Experience using Microsoft Dynamics 365 (D365) or another ERP system
- Strong organisational skills and excellent attention to detail
- Confident communication skills and the ability to build positive relationships with customers and colleagues
- The ability to handle confidential information professionally
- A proactive attitude and a desire to learn and develop new skills
- Fluency in both French and English is essential for this role
Desired Qualifications
- Experience using Microsoft Dynamics 365 (D365) or another ERP system would be beneficial but is not essential
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